AllMusic Frequently Asked Questions

Question 1

How does an artist get added to AllMusic?

Accepted Answer

Artist information such as photos, written biographies, discographies, credits, group membership, similar artists and other musician-related data come from our data provider, Xperi (formerly known as TiVo). Please see the details on submitting information to them on our Product Submissions page.

Xperi tries to add artist information, but can't make any promises about which artists and titles will receive this level of enhanced editorial coverage. However, you may send them your information for consideration by following the steps on the Product Submissions page.

Question 2

How does an album get added to AllMusic?

Accepted Answer

Album information such as reviews, tracks, credits, sound samples, similar albums and other album-related data come from our data provider, Xperi (formerly known as TiVo). Please see the details on submitting information to them on our Product Submissions page.

Question 3

How do I update my credits on AllMusic?

Accepted Answer

Updates to credits should be sent to our data provider, Xperi. Information on how to contact Xperi to add new credits can be found on our Product Submissions page.

You may submit credit-related corrections to Xperi editors using the Submit Corrections links available in the sidebar on artist and album pages. Please try to be as specific as possible in your submission. Submissions that are vague or inconclusive cannot be acted upon and may be rejected.

Please do not contact AllMusic about the status of data corrections; we don't control which data is corrected or how long it takes to apply corrections, and we can't move up your correction in priority or within a specific time frame. Xperi appreciates the time you take to send this information to them, but due to the immense volume of correspondence they receive, they're unable to directly respond to most of your submissions.

Question 4

How can I submit an idea for a new feature on AllMusic?

Accepted Answer

Feature requests or any feedback related to AllMusic can be sent via our feedback form or by posting your idea on our help forum page.

Question 5

What is an AllMusic subscription? What does it offer?

Accepted Answer

By subscribing to support AllMusic you receive a number of benefits including an ad-free experience, the website loading faster, and you'll get a warm feeling knowing that you're helping to support a site that has been providing music information for over two decades. More detail is available on our subscribe page.

AllMusic uses services from Stripe and PayPal to manage the payment side of things. We don't hang onto your credit card information.

Payment is $12 USD for one entire year. We are not doing recurring payments at this time, but we notify you when your subscription is nearly expired.

If you'd like to subscribe for an additional year, visit the Paid Subscription page in your user account and enter in your credit card information again.

If your credit card has a charge listed as "AllMusic" it is because you have signed up to become an AllMusic Subscriber to receive an ad-free and faster AllMusic experience.

As is stated in our Terms of Service (section 3.5), we are unable to provide refunds on annual subscriptions after purchase.

There are some things to note:

Becoming a subscriber does not give access to stream full albums, to upload music, download music, change a band photo or alter the editorial content (reviews and biographies) provided on AllMusic.

Subscribing does not guarantee uptime or that the site will never have hiccups. If the site craps out, we're all in the same boat.